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Printer status is
indicated by light patterns on the control panel. Two sets of lights
are on the control panel:
- Supplies Status lights
- Printer Status lights.
Figure 1: Control
panel lights
1- Black
print-cartridge light
2- Cyan print-cartridge light
3- Magenta print-cartridge light
4- Yellow print-cartridge light
5- ROTATE CAROUSEL button
6- Imaging-drum light
7- CANCEL JOB button
8- Attention light (amber)
9- Ready light (green)
10- Go light (green)
11- GO button (green)
The lights can be in any
one of the following states:
Figure 2: Status lights
See the following sections
for information to interpret control panel lights. Each error message
is listed along with possible causes and steps to resolve the
identified errors.
Use the embedded Web server on the Color
LaserJet 2500 printer for a text message that correlates to the light
pattern. Or, see the HP Color LaserJet 2500 Toolbox or HP Color
LaserJet 1500 Toolbox to view animations of the light patterns and the
messages they indicate. (See the printer User Guide for
information about these tools.)
Supplies
Status lights
This section describes the
meaning of the light patterns in the Supplies Status area. Information
about supplies also appears in the Printer Status and Alerts software,
the embedded Web server on the Color LaserJet 2500 printer, and the HP
Color LaserJet 2500 Toolbox or HP Color LaserJet 1500 Toolbox. (See
the printer User Guide for information about these tools and
about ordering new supplies.)
Black print
cartridge low
Light pattern
Description
The black print-cartridge light is
on. The printer continues to print without any action required until
the print cartridge is empty.
Action
Order a new print cartridge.
Cyan print
cartridge low
Light pattern
Description
The cyan print-cartridge light is on.
The printer continues to print without any action required until the
print cartridge is empty.
Action
Order a new print cartridge.
Magenta
print cartridge low
Light pattern
Description
The magenta print-cartridge light is
on. The printer continues to print without any action required until
the print cartridge is empty.
Action
Order a new print cartridge.
Yellow print
cartridge low
Light pattern
Description
The yellow print-cartridge light is
on. The printer continues to print without any action required until
the print cartridge is empty.
Action
Order a new print cartridge.
Imaging drum
is low
Light pattern
Description
The imaging-drum light is on. The
printer continues to print without any action required until the
imaging drum is empty.
Action
Order a new imaging drum.
Black print
cartridge is empty or missing (Error 10.00.00 or 10.10.00)
Light pattern
Description
The black print-cartridge light is
blinking and the printer stops printing. The error log on the
configuration page and in the toolbox displays a
"10.00.00" or "10.10.00" error. The print
cartridge is either empty or missing, or the printer cannot detect
the print cartridge correctly.
Action
- Reinsert the print
cartridge. If the print cartridge light is still blinking but
the Attention light is not on, turn the printer off and then
back on again.
- If the problem persists,
replace the print cartridge. If the print-cartridge light is
still blinking but the Attention light is not on, turn the
printer off and then back on again.
Cyan print
cartridge is empty or missing (Error 10.00.01 or 10.10.01)
Light pattern
Description
The cyan print-cartridge light is
blinking and the printer stops printing. The error log on the
configuration page and in the toolbox displays a
"10.00.01" or "10.10.01" error. The print
cartridge is either empty or missing, or the printer cannot detect
the print cartridge correctly.
Action
- Reinsert the print
cartridge. If the print-cartridge light is still blinking but
the Attention light is not on, turn the printer off and then
back on again.
- If the problem persists,
replace the print cartridge. If the print-cartridge light is
still blinking but the Attention light is not on, turn the
printer off and then back on again.
Magenta
print cartridge is empty or missing (Error 10.00.02 or 10.10.02)
Light pattern
Description
The magenta print-cartridge light is
blinking and the printer stops printing. The error log on the
configuration page and in the toolbox displays a
"10.00.02" or "10.10.02" error. The print
cartridge is either empty or missing, or the printer cannot detect
the print cartridge correctly.
Action
- Reinsert the print
cartridge. If the print-cartridge light is still blinking but
the Attention light is not on, turn the printer off and then
back on again.
- If the problem persists,
replace the cartridge. If the print-cartridge light is still
blinking but the Attention light is not on, turn the printer off
and then back on again.
Yellow
print cartridge is empty or missing (Error 10.00.03 or 10.10.03)
Light pattern
Description
The yellow print-cartridge light is
blinking and the printer stops printing. The error log on the
configuration page and in the toolbox displays a
"10.00.03" or "10.10.03" error. The print
cartridge is either empty or missing, or the printer cannot detect
the print cartridge correctly.
Action
- Reinsert the print
cartridge. If the print-cartridge light is still blinking but
the Attention light is not on, turn the printer off and then
back on again.
- If the problem persists,
replace the print cartridge. If the print-cartridge light is
still blinking but the Attention light is not on, turn the
printer off and then back on again.
The print
cartridges are empty or missing (Error 10.00.XX, 10.10.XX)
Light pattern
Description
The four print-cartridge lights are
blinking, and the printer stops printing. The printer cannot detect
the print cartridges correctly. The configuration page or toolbox
may display 10.00.XX or 10.10.XX.
Action
- Reinsert any non-HP
print cartridges with HP print cartridges.
- If the problem persists,
replace the print cartridges. If the print-cartridge lights are
still blinking but the Attention light is not on, turn the
printer off and then back on.
- If the problem continues
to persist, repeat the above steps with sets of print cartridges
until the error is resolved.
Imaging
drum is empty or missing (Error 10.00.04 or 10.10.04)
Light pattern
Description
The imaging-drum light is blinking
and the printer stops printing. The error log on the configuration
page and in the toolbox displays a "10.00.04" or
"10.10.04" error. The imaging drum is empty or missing, or
the printer cannot detect the imaging drum correctly.
Action
- Reinsert the imaging
drum. If the imaging-drum light is still blinking but the
Attention light is not on, turn the printer off and then back on
again.
- If the problem persists,
replace the imaging drum.
Black print
cartridge is a non-HP print cartridge (Error 10.30.00)
Light pattern
Description
The black print-cartridge light is
blinking and the Attention light is on. The printer stops printing.
The Configuration page and the toolbox display the error
"10.30.00".
CAUTION:
Continuing to print once this print cartridge is empty can damage
the printer. See the Hewlett-Packard limited warranty statement for
the print cartridge.
Action
In order to use this non-HP print
cartridge, press 
(CANCEL JOB) to continue printing. No indication from the printer
Supplies Status lights, the Supplies Status page, or any software
component (Toolbox, Printer Status and Alerts, or Color LaserJet
2500 embedded Web server) will be received when this print cartridge
is low or empty.
Cyan print
cartridge is a non-HP print cartridge (Error 10.30.00)
Light pattern
Description
The cyan print cartridge light is
blinking and the Attention light is on. The printer stops printing.
The Configuration page and the toolbox display the error
"10.30.00".
CAUTION:
Continuing to print once this print cartridge is empty can damage
the printer. See the Hewlett-Packard limited warranty statement for
the print cartridge.
Action
In order to use this non-HP print
cartridge, press
(CANCEL JOB) to continue printing. No indication from the printer
Supplies Status lights, the Supplies Status page, or any software
component (Toolbox, Printer Status and Alerts, or Color LaserJet
2500 embedded Web server) will be received when this print cartridge
is low or empty.
Magenta
print cartridge is a non-HP print cartridge (Error 10.30.00)
Light pattern
Description
The magenta print-cartridge light is
blinking and the Attention light is on. The printer stops printing.
The Configuration page and the toolbox display the error
"10.30.00".
CAUTION:
Continuing to print once this print cartridge is empty can damage
the printer. See the Hewlett-Packard limited warranty statement for
the print cartridge.
Action
In order to use this non-HP print
cartridge, press
(CANCEL JOB) to continue printing. No indication from the printer
Supplies Status lights, the Supplies Status page, or any software
component (Toolbox, Printer Status and Alerts, or Color LaserJet
2500 embedded Web server) will be received when this print cartridge
is low or empty.
Yellow
print cartridge is a non-HP print cartridge (Error 10.30.00)
Light pattern
Description
The yellow print-cartridge light is
blinking and the Attention light is on. The printer stops printing.
The Configuration page and the toolbox display the error
"10.30.00".
CAUTION:
Continuing to print once this print cartridge is empty can damage
the printer. See the Hewlett-Packard limited warranty statement for
the print cartridge.
Action
In order to use this non-HP print
cartridge, press
(CANCEL JOB) to continue printing. No indication from the printer
Supplies Status lights, the Supplies Status page, or any software
component (Toolbox, Printer Status and Alerts, or Color LaserJet
2500 embedded Web server) will be received when this print cartridge
is low or empty.
Imaging
drum is a non-HP imaging drum (Error 10.30.00)
Light pattern
Description
The imaging-drum light is blinking
and the Attention light is on. The printer stops printing. The
Configuration page and the toolbox display the error
"10.30.00".
CAUTION:
Continuing to print once this print cartridge is empty can damage
the printer. See the Hewlett-Packard limited warranty statement for
the imaging drum.
Action
To use this non-HP imaging drum,
press (CANCEL
JOB) to continue printing. No indication from the printer Supplies
Status lights, the Supplies Status page, or any software component
(Toolbox, Printer Status and Alerts, or HP Color LaserJet 2500
embedded Web server) will be received for this imaging drum.
Printer
Status lights - primary light patterns
The following sections
describe the meaning of the light patterns in the Printer Status area.
Information about printer status also appears in the Printer Status
and Alerts software and the Color LaserJet 2500 embedded Web server.
(See the printer User Guide for more information about these
tools.)
Startup
Light pattern
All control panel lights.
Description
All control panel lights cycle one
after another.
Action
No action is needed. Pressing buttons
has no effect until the printer is in the Ready state.
Ready
Light pattern
Description
The Ready (green) light is on and the
printer is ready to print.
Action
No action is needed. Pressing  (GO)
prints a Demo page. Pressing
(GO) and (CANCEL
JOB) simultaneously prints a Configuration page and a Supplies
Status page, as well as an HP Jetdirect page if an HP Jetdirect
print server card is installed on the Color LaserJet 2500 Printer or
HP External Jetdirect print server is connected to the Color
LaserJet 1500 Printer.
Processing
Light pattern
Description
The Ready (green) light is blinking.
The printer is receiving or processing data.
Action
Pressing (CANCEL
JOB) cancels the current job. One or two pages might print as the
printer clears the print job. The printer returns to the Ready state
(Ready light on) after the job has been canceled.
Attention
error
- The top cover is open.
- The printer is out of paper.
- The printer has a paper jam. The
configuration page or the toolbox may display one of the
following numeric error codes:
- 13.01.00 = Paper feed 1, paper
late jam
- 13.02.00 = Paper feed 1, paper
stopped jam
- 13.05.00 = Fuser output, paper
late jam
- 13.06.00 = Fuser output, paper
stopped jam
- 13.20.00 = Printer could not
automatically eject paper
- 13.21.00 = Door open jam or
reinstall fuser
- If the top cover is open, close
the cover.
- If the printer is out of paper,
load paper.
- If the printer has a jam, open and
close the top cover after the problem is resolved. If the
problem is not resolved, the Attention light continues to blink.
- The printer's paper tray guide is
not set for the correct paper size. Typically, the guide set to
A4 instead of letter, which will cause a mis-pick and result in
an error.
- If the printer receives a 13.01.00
error, verify paper is correctly loaded, then open, and close
the top cover.
- If the printer receives a 13.02.00
or 13.05.00 error, remove the imaging drum and remove any paper
in the paper path under the drum.
- If the printer receives a 13.06.00
error, remove the imaging drum, remove any paper in the paper
path under the drum, and then open the back output door and
remove any paper in the paper path.
- If the printer receives a 13.20.00
error, clear paper from the output area of the printer, then
open, and close the top cover.
- If the printer receives a 13.21.00
error, reseat the fuser and firmly close the blue latches.
Interaction
state
Attention
with Ability to Continue
Light pattern
Description
The Attention light is blinking and
the Go light is on. The printer stops printing. The message appears
in these situations:
- Manual feed with pause. Someone
sent a manual feed job and the printer is waiting for the
special paper.
- Manual two-sided printing. The
printer has finished printing the first side of a manual duplex
job, and the printer is waiting for someone to reload the pages
so it can print the second side.
- Paper out in the selected tray.
Someone is trying to print by Source (tray) and there is no
paper in the selected tray.
- Paper is too small. The print
image is larger than the size of paper in the tray.
- Containable state. An error has
occurred that might still allow the printer to continue.
- Manual feed with pause: Load paper
into tray 1. If the printer does not begin printing once the
pages are reloaded, press
(GO). Or, just press
(GO) to try to print from another tray.
- Manual two-sided printing: If the
printer does not begin printing once the pages are reloaded,
press
(GO).
- Paper out in the selected tray:
Add paper to the tray to print from it. Or, press
(GO) to try to print from another tray. The printer continues
printing after it finishes running a cleaning cycle, which takes
approximately 20 seconds.
- Paper is too small: Load the
correct size and press
(GO). The printer continues printing after it finishes running a
cleaning cycle, which takes approximately 20 seconds.
- Continuable state. Press
(GO) for the printer to attempt to recover from the error and
print whatever data it can. If successful, the printer completes
the job while the Ready light blinks. If unsuccessful, the
printer continues to display the Attention with Ability to
Continue state. Perform one of these steps:
Accessory
error
Incorrectly
installed print (toner) cartridge
Light pattern
Description
A Service Error with all three lights
on steady is followed by no light pattern in the three LEDs.
Action
Reseat the print (toner) cartridges.
Missing or
incorrectly installed memory
Light pattern (CLJ2500 only)
Description
The Attention light and Ready light
are on and the Go light is blinking.
Action
Reseat or replace the memory DIMM in
the unit.
Firmware
and memory DIMM in incorrect slots
Light pattern (CLJ2500 only)
Description
The Ready light, the Go light, and
the Image Drum light are all on solid.
Action
- Install the firmware
DIMM in slot 1 (the far left).
- Install the memory DIMM
in either slot 2 (the middle) or slot 3 (the far right).
Service
error
Light pattern
Description
The Attention light, Ready light, and
Go light are on. The printer stops printing. Pressing any button has
no effect.
Action
- Turn the printer off and
then on again. If the problem persists, leave the printer off
for 15 minutes to reset the printer.
- If the printer is
connected to a power strip or surge protector, disconnect it and
connect the power cable directly to a working wall outlet.
Printer
Status lights - secondary light patterns (Attention with Ability to
Continue state)
This section describes the
secondary light patterns that can display when experiencing an
Attention with Ability to Continue state. Secondary light patterns
provide more information about the more specific type of error that
occurred. To understand the secondary light pattern, do one of the
following:
- Press and hold
(GO) and
(CANCEL JOB) simultaneously. When the secondary light pattern
appears, use the appropriate section here to identify the
associated error. When the buttons are released, the light pattern
for the original error appears again.
- View the embedded Web server, which
provides a text message that corresponds to the error and its
secondary light pattern.
20
Insufficient Memory error
Light patterns
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention light is on. The printer
memory is full.
Action
Press
(GO) to resume printing. If some data is lost, try to free some
printer memory by removing any unnecessary fonts, macros, or any
data currently in printer memory. If there is continual loss of
data, more printer memory might need to be added. For a temporary
solution, simplify the image by changing to another image type, such
as raster.
21 Page
Too Complex error
Light patterns
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention light is on. The page is
too complex to process.
Action
Press
(GO) to resume printing. Simplify the image by changing to another
image type, such as raster, or break the job down into pieces.
41.3.0
Unexpected Size error
Light pattern
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Ready light is on. The printer
encountered a media feed error or an unexpected paper size in a
paper tray.
NOTE: The number
for this error will appear as 41.03.00 on a printed configuration
page. It will appear as 41.3.0 in other reporting areas.
Action
- Load the correct size of
paper. If the correct size is loaded, press
(GO).
- If printing does not
resume, open the top cover, remove the imaging drum, and check
for a jam inside the printer.
- Verify that the paper
guides in the paper tray are positioned correctly.
40 EIO Bad
Transmission error
Light pattern (CLJ2500 only)
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention light, Ready light, and
Go light are on.
Action
- Press
(GO) to try to print a portion of the job.
- Check the cabling:
- If the printer is connected to
the network, make sure the cable is securely connected
between the HP Jetdirect print server card and the network
port.
- If the printer is directly
connected to a computer, the cable between the printer and
computer has a bad connection or the cable is of poor
quality. Disconnect the cable and reconnect it. Make sure to
use a high-quality Universal Serial Bus (USB) or IEEE-1284
compliant, size-B parallel cable. (See the printer User
Guide for information about ordering accessories.)
41.x
Printer Error
Light pattern
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Ready light is on. The printer
encountered a continuable engine error. The configuration page or
the toolbox may display one of the following numeric error codes:
- 41.1 = unknown misprint error
- 41.2 = beam detect misprint error
- 41.3 = media feed error (size)
- 41.4 = no VSYNC error
- 41.5 = media feed error (type)
- 41.6 = ITB detection error
- 41.7 = feed delay error
- 41.9 = noise VSREQ error
NOTE: The
numbers for these errors will have the form 41.0X.00 on a printed
configuration page. They will have the form 41.X.0 in other
reporting areas.
Action
- Load the correct size of
paper. If the correct size is loaded, press
(GO).
- If printing does not
resume, open the top cover, remove the imaging drum, and check
for a jam inside the printer.
- Verify that the paper
guides in the paper tray are positioned correctly.
- Perform the standard
cleaning and maintenance process for the product.
- Power cycle the printer.
22 Buffer
Overflow error
Light pattern
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Ready light and Go light are on.
This condition may indicate either a parallel or a USB I/O buffer
overflow.
Action
- Press
(GO) to try to print a portion of the job.
- The connection between
the printer and the computer might be loose. Check the
connection to ensure that it is secure.
- The cable might be
malfunctioning. Try using a different, high-quality USB cable.
Try using an EEE-1284 compliant, size-B parallel cable for Color
LaserJet 2500 printer. See "Accessories and ordering
information".
Chosen
Personality Not Available error
Light pattern (CLJ2500 only)
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Ready light and Go light are
blinking. The current job was canceled because the printer language
(personality) is not supported.
Action
- Press
(GO) to clear the message.
- If the job was printed
using one of the printer control language (PCL) drivers, try
printing using the PostScript® (PS) driver, or vice versa.
- Turn off the printer and
remove or replace the language font dual inline memory module (DIMM).
Data
Received error
Light pattern
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Go light is on. The printer
received data and is waiting for a form feed.
Action
Press (GO) to print the last page.
The printer receiving another job can also cause the page to print.
General
Attention with Ability to Continue error
Light pattern
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention light, Ready light, and
Go light are blinking.
Action
- Press
(GO) to try to continue printing.
68.x
Permanent Storage error
Light pattern
Description
Initially, the Attention light is
blinking and the Go light is on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention light is blinking. The
nonvolatile memory (NVRAM) is temporarily full.
Action
- Press
(GO) to clear the message.
- Check the printer
settings to ensure that they are correct.
Printer
Status lights - secondary light patterns (Accessory errors)
This section describes the
secondary light patterns that can display when experiencing an
Accessory error. Secondary light patterns provide more information
about the more specific type of error that occurred. To understand the
secondary light pattern, do one of the following:
- Press and hold
(GO) and
(CANCEL JOB) simultaneously. When the secondary light pattern
appears, use the appropriate section here to identify the
associated error. When the buttons are released, the light pattern
for the original error appears again.
- View the embedded Web server, which
provides a text message that corresponds to the error and its
secondary light pattern.
8x.yyyy
EIO error
Light pattern (CLJ2500 only)
Description
Initially, the Attention light, Ready
light, and Go light are blinking. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention light is blinking. There
is a problem with the print server card.
Action
CAUTION:
Turn off the printer before inserting or removing the print server
card to avoid damaging it.
- Remove the print server
card and reinstall it to ensure that it was correctly installed.
- Ensure that supported
print server card is being used. (See the printer User Guide for
information about accessories.)
- To continue printing,
remove the print server card from the Enhanced Input/Output (EIO)
port and connect a parallel or USB cable. Change the port, or
reinstall the software.
53.x1.zz
Printer (DIMM Slot 1) error
Light pattern (CLJ2500 only)
Description
Initially, the Attention light, Ready
light, and Go light are blinking. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Go light is on. There is a problem
with the DIMM in this DIMM slot.
Action
CAUTION:
Turn off the printer before inserting or removing DIMMs to avoid
damaging them.
- Remove the DIMM and
reinstall it to ensure that it is correctly installed.
- Ensure that a supported
DIMM is being used. (See the printer User Guide for
information about accessories.)
- Move the DIMM to a
different DIMM slot. If the DIMM works in a different slot, then
DIMM Slot 1 is malfunctioning.
- To continue printing
remove the DIMM from DIMM Slot 1.
53.x2.zz
Printer (DIMM Slot 2) error
Light pattern (CLJ2500 only)
Description
Initially, the Attention light, Ready
light, and Go light are blinking. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Ready light is on. There is a
problem with the DIMM in this DIMM slot.
Action
CAUTION:
Turn off the printer before inserting or removing DIMMs to avoid
damaging them.
- Remove the DIMM and
reinstall it to ensure that it is correctly installed.
- Ensure that a supported
DIMM is being used. (See the printer User Guide for
information about accessories.)
- Move the DIMM to a
different DIMM slot. If the DIMM works in a different slot, then
DIMM Slot 2 is malfunctioning.
- To continue printing
remove the DIMM from DIMM Slot 2.
53.x3.zz
Printer (DIMM Slot 3) error
Light pattern (CLJ2500 only)
Description
Initially, the Attention light, Ready
light, and Go light are blinking. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention light is on. There is a
problem with the DIMM in this DIMM slot.
Action
CAUTION:
Turn off the printer before inserting or removing DIMMs to avoid
damaging them.
- Remove the DIMM and
reinstall it to ensure that it is correctly installed.
- Ensure that a supported
DIMM is being used. (See the printer User Guide for
information about accessories.)
- Move the DIMM to a
different DIMM slot. If the DIMM works in a different slot, then
DIMM Slot 3 is malfunctioning.
- To continue printing
remove the DIMM from DIMM Slot 3.
Printer
Status lights - secondary light patterns (Service errors)
This section describes the
secondary light patterns that can display when experiencing a Service
error. Secondary light patterns provide more information about the
more specific type of error that occurred. To understand the secondary
light pattern, do one of the following:
- Press and hold
(GO) and
(CANCEL JOB) simultaneously. When the secondary light pattern
appears, use the appropriate section here to identify the
associated error. When the buttons are released, the light pattern
for the original error appears again.
- On the Color LaserJet 2500 printer,
view the embedded Web server, which provides a text message that
corresponds to the error and its secondary light pattern.
51.x Bad
beam detect error
Light pattern
Description
Initially, the Attention light, Ready
light, and Go light are on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention, Ready, and Go lights
remain on.
Action
- Press
(GO). The page that contains the error will automatically be
reprinted.
- Turn the printer off and
then back on.
52.x
Scanner error
Light pattern
Description
Initially, the Attention light, Ready
light, and Go light are on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Ready light is on.
Action
- Press
(GO). The page that contains the error will automatically be
reprinted.
- Turn the printer off and
then back on.
54.2 Top
Sensor Light Pattern
Light pattern
Description
Initially, the Attention light, Ready
light, and Go light are on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Ready light is blinking.
Action
- Press
(GO). The page that contains the error will automatically be
reprinted.
- Replace the imaging
drum.
55.x
Engine communication error
Light pattern
Description
Initially, the Attention light, Ready
light, and Go light are on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention light is on.
Action
- Turn the printer off and
then back on.
49.xxxxx
Formatter/engine error
Light pattern
Description
Initially, the Attention light, Ready
light, and Go light are on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Go, Ready, and Attention lights are
blinking, or the magenta-print-cartridge, yellow-print-cartridge,
and imaging-drum lights are on.
Action
- Turn the printer off and
then back on.
50.x Fuser
error
Light pattern
Description
Initially, the Attention light, Ready
light, and Go light are on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Ready and Go lights are on.
Action
- Turn the printer off for
approximately 20 to 30 minutes, and then turn the printer back
on.
- If the problem persists,
replace the fuser.
57.x Fan
motor error
Light pattern
Description
Initially, the Attention light, Ready
light, and Go light are on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Attention light is blinking.
Action
- Turn the printer off and
then back on.
64 Scan
buffer error
Light pattern
Description
Initially, the Attention light, Ready
light, and Go light are on. While pressing
(GO) and
(CANCEL JOB) simultaneously, the Go light is blinking.
Action
- Turn the printer off and
then back on.
|
(ROTATE
CAROUSEL) was pressed.