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The printer light patterns
on the HP LaserJet 2200 series printers may also be identified using
the control panel simulator. There are two methods for accessing the
control panel simulator.
After software installation
If the control panel simulator was
installed during the printer software installation, select Start,
Programs, HP LaserJet 2200, and then Control Panel
Simulator.
From the software CD-ROM
- Insert the CD into the
PC CD-ROM drive.
- Select Start,
then Run.
- Click Browse.
- Locate and double-click X:\English\docs\cpemulator.exe
(where X:\ refers to the drive letter for the CD-ROM drive).
Figure 1: Control
panel buttons
1- JOB CANCEL button
2- Attention light (red)
3- Ready light (green)
4- GO light (green) and button
Button usage
The printer has two
buttons: JOB CANCEL and GO.
Job cancel
Press JOB CANCEL to cancel a job the
printer is currently printing. The control panel lights will cycle
while the print job is cleared from both the printer and the
computer, and then return to the Ready state (Ready light on). This
may take some time, depending on the size of the print job.
- If JOB CANCEL is accidentally
pushed, the job must be reprinted. There is no undo function.
- If JOB CANCEL is pushed when the
printer is idle, the top panel status lights will cycle, but
nothing else will happen.
- Press GO to resume printing when
the printer is paused or when unprinted data is still in the
printer.
- Press GO to clear some printer
errors.
- Press GO to print a demo page. The
printer must be in the Ready state (Ready light on).
Troubleshooting
control panel messages
Printer status is
indicated by light patterns on the control panel. The lights can be in
any one of the following states:
Figure 2: Three states of the Power
light
1- Off
2- On
3- Blinking
Basic
control panel messages
The following control
panel messages indicate various conditions of the printer in
preparation for, or during printing.
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Type of error
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Light pattern
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Recommended action
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Startup
The Go (green), Ready (green), and Attention (red) lights
cycle one after another.
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The buttons have no effect
until the printer is ready.
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Ready
The Ready (green) light is on and the printer is ready to
print.
The Ready light is solid.
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No action is needed.
Pressing GO will print a demo page.
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Processing
The printer is receiving or processing data when the Ready
(green) light is blinking.
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Pressing JOB CANCEL cancels the
current job. One or two pages may print as the printer clears
the print job. The printer will return to the Ready state
(Ready light on) after the job has been canceled.
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Control
panel error messages
The following messages
indicate that there is a printer error that needs attention. Some
error messages will signal a secondary light message that will
indicate what type of error is occurring.
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Type of error
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Light pattern
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Recommended action
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Attention
The Attention (red) light is blinking. There are six possible
causes that will display the Attention light pattern:
Paper out
Door open
Toner cartridge missing
Paper jam
Paper sensor jammed
Duplexer error
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After the cause of the problem
has been addressed, pressing GO will cause the printer to
attempt to recover from the cause of the error. If the printer
is unsuccessful, it will continue to display the Attention
message until the cause is remedied.
Pressing JOB CANCEL will cancel the print job and the printer
will return to the Ready state (Ready light on) unless there
is a paper jam still in the printer or the toner cartridge is
not in the printer.
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Attention with the ability to
continue
The Attention (red) light is blinking and the GO (green) light
is on. An error has occurred that has caused the printer to
halt the current print job. There are three possible causes
for the Attention with the Ability to Continue message:
Manual feed with pause
Paper out (requested tray)
Continuable error
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Manual feed with pause -
Press GO to print from Tray 1 or from another tray if Tray 1
is empty.
Paper out (requested tray) - Add paper to the requested
tray to cause the printer to start the print job from that
tray. Press GO to print from another tray.
Continuable error - Press GO to cause the printer to
attempt to recover from the error and print whatever data it
can. If the attempt to recover from the error is successful,
the Ready light will blink while the printer completes the
job. If the printer cannot recover, it will display the
Attention with the Ability to Continue message. Continuable
errors can be caused by a job being sent to the printer with a
paper size that is not loaded into a tray.
Press and hold GO and JOB CANCEL simultaneously to display a
secondary light pattern that will indicate the error code
corresponding to the current error condition. Release both
buttons to display the Attention with the Ability to Continue
message.
Pressing JOB CANCEL will cancel the print job and the printer
will return to the Ready state (Ready light on) if the cause
of the error has been fixed.
NOTE: The printer can be configured to automatically recover
from an error using the Input Auto Continue settings in the HP
LaserJet Device Configuration.
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Service Error
All lights are on. An error has occurred that has caused the
printer to halt the current print job. Pressing GO or JOB
CANCEL with this message has no effect.
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To clear the error, turn the
printer off and then on again. If the problem persists, leave
the printer off for 15 minutes to reset the formatter. If the
problem continues, contact HP.
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Accessory error
All of the lights are blinking in unison. An error has
occurred with either the EIO port or the DIMM slots, causing
the printer to halt the current print job. Pressing GO or JOB
CANCEL has no effect.
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Press and hold GO and JOB
CANCEL simultaneously to display a secondary light pattern
that will indicate the error code corresponding to the current
error condition. Release both buttons to display the Accessory
Error message.
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Secondary
light patterns
Secondary light patterns
are often helpful in troubleshooting printer problems. To display the
printer's secondary light pattern, simultaneously press and hold the
GO and JOB CANCEL buttons until the secondary light pattern displays.
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Type of error
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Light pattern
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Recommended action
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Memory Overflow
The printer memory is full.
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Press GO to resume printing.
If data loss occurs, try to free some printer memory by
removing any unnecessary fonts, macros, or any data
currently in printer memory. If data loss continues,
additional printer memory may be required. For a temporary
solution, simplify the image or print at a 600-dpi
resolution.
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Temporary Engine Error
The printer has experienced a temporary engine error.
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Reset the printer by briefly
turning the printer off and back on again.
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Print Overrun
The print job was too complex for available printer memory.
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Press GO to resume printing.
If data loss occurs additional printer memory may be
required.
For a temporary solution, simplify the image or print at a
600-dpi resolution.
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Bad Connection
The cable between the printer and computer has a bad
connection, the cable is of poor quality, or the connection
between the printer and the EIO card has been broken.
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Check the cable connections
to see if they are secure.
Make sure a high-quality cable is being used.
Turn off the printer and reseat the EIO card.
Press the GO button to clear the message and continue
printing.
Replace the EIO card.
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Memory Configuration Error
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Reprint the job.
Perform a cold reset. Turn the printer off. Remove the
EIO accessory card. Press and hold the GO button. Turn the
printer on and continue to hold the GO button for
approximately five seconds, but no longer than fifteen
seconds. The Attention light will come on during this
process. Release the GO button. If both the Attention and
Ready lights came on before the GO button is released,
repeat the procedure.
Replace DIMMs (memory).
Contact HP.
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Personality/Job Related Error
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Perform a cold reset. Turn
the printer off. Remove the EIO accessory card. Press and
hold the GO button. Turn the printer on and continue to hold
the GO button for approximately five seconds, but no longer
than fifteen seconds. The Attention light will come on
during this process. Release the GO button. If both the
Attention and Ready lights came on before the GO button is
released, repeat the procedure.
Remove or replace the language DIMM.
Contact an HP service representative.
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Bad Fuser Error
(50)
Status log code:
40050
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Contact an HP service representative.
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General Continuable Error
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Contact an HP service
representative.
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NVRAM Error.
The nonvolatile memory (NVRAM) is temporarily full.
There is an error in memory. As a result, one or more
printer settings has been reset to its factory default.
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Press GO to clear the
message. Check the printer settings to ensure they are
correct.
Print a configuration page and check the printer settings to
determine which values have changed.
Perform a cold reset. Turn the printer off. Remove the
EIO accessory card. Press and hold the GO button. Turn the
printer on and continue to hold the GO button for
approximately five seconds, but no longer than fifteen
seconds. The Attention light will come on during this
process. Release the GO button. If both the Attention and
Ready lights came on before the GO button is released,
repeat the procedure.
Contact HP if the problem persists.
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IO Error.
The printer has experienced a temporary EIO error.
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Reset the printer by turning
the printer off and back on again.
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Type of error
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Light Pattern
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Recommended action
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EIO Port Error
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Remove the accessory from the
EIO Port or DIMM Slot indicated by the error to continue
printing.
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DIMM Slot One Error
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Remove the accessory from the
EIO Port or DIMM Slot indicated by the error to continue
printing.
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DIMM Slot Two Error
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Remove the accessory from the
EIO Port or DIMM slot indicated by the error to continue
printing.
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